Services

Our Services

The solutions that the team provides can be summed up as follows: business continuity, network infrastructure, data management, collaboration tools, and virtualization.

CRM Development

Guardian has developed a CRM system by creating, customizing, and implementing a customer relationship management system for the developed systems. This specialized software is designed to streamline and optimize interactions with customers, enhance communication, and improve overall customer satisfaction. Key aspects of CRM development include:

  1. Data Management:
    • Storing and managing customer information, interactions, and transactions in a centralized database
  2. User Interface (UI) Design:
    • Creating an intuitive and user-friendly interface for easy navigation and efficient data entry
  3. Automation:
    • Implementing automation for repetitive tasks, such as data entry, follow-ups, and lead tracking,
  4. Integration:
    • Connecting the CRM system with other business tools and applications to ensure seamless data flow.
  5. Customization:
    • Tailoring the CRM to meet the specific needs and workflows of the business.
  6. Analytics and Reporting:
    • Incorporating features for analyzing customer data, generating reports, and gaining insights for decision-making.
  7. Mobile Accessibility:
    • Ensuring accessibility on mobile devices, allowing users to manage customer relationships on the go.
  8. Security:

Implementing robust security measures to protect sensitive customer data.

TPA Medical Claims Management

TPA (Third-Party Administrator) Medical Claims Management involves the efficient handling and processing of healthcare claims on behalf of insurance companies, employers, or other entities. This specialized service ensures a smooth workflow for medical claims, from submission to settlement. Key components of TPA Medical Claims Management include:

  1. Claims Processing:
    • Efficient handling of medical claims, including verification, adjudication, and payment processing
  2. Documentation and Verification:
    • Thorough examination and verification of medical documentation to ensure accuracy and compliance.
  3. Provider Network Management:
    • Building and maintaining a network of healthcare providers to facilitate seamless claim processing.
  4. Adjudication and Coding:
    • Reviewing claims for accuracy, applying appropriate medical codes, and determining claim eligibility.
  5. Compliance and Regulation:
    • Ensuring adherence to healthcare regulations and compliance with industry standards.
  6. Customer Service:
    • Providing support to policyholders, healthcare providers, and other stakeholders regarding claim inquiries and concerns
  7. Technology Integration:
    • Utilizing advanced technologies and software for streamlined claims management and data analysis.
  8. Fraud Detection and Prevention:
    • Implementing measures to detect and prevent fraudulent activities in medical claims
  9. Reporting and Analytics:
    • Generating reports and analytics to provide insights into claims trends, costs, and efficiency.
  10. Cost Containment:
    • Implementing strategies to control and contain healthcare costs while ensuring quality service.

TPA Medical Claims Management is crucial for enhancing the efficiency of healthcare operations, reducing costs, and improving overall service quality in the insurance and healthcare industry.

Medical Service Providers Mobile App

Our Medical Service Providers Mobile Application is a specialized mobile application designed to streamline and enhance various aspects of healthcare service delivery. This app serves as a comprehensive platform for connecting patients, healthcare providers, and administrative staff. Key features of this mobile application include:

  1. Appointment Scheduling:
    • Allows patients to book appointments with medical service providers conveniently.
  2. Telemedicine Services:
    • Facilitates virtual consultations, enabling patients to connect with healthcare professionals remotely.
  3. Patient Records Access:
    • Provides secure access to patients’ medical records, including test results, prescriptions, and treatment histories.
  4. Prescription Management:
    • Allows healthcare providers to send electronic prescriptions directly to pharmacies for easy fulfillment.
  5. Billing and Payments:
    • It enables transparent billing processes, allowing patients to view and pay bills through the app.
  6. Health Monitoring:
    • Integrates with wearable devices or allows manual input for tracking health metrics such as steps, heart rate, and more.
  7. Emergency Services:
    • Includes features for accessing emergency contacts, services, or connecting with nearby medical facilities in case of emergencies.
  8. Health Reminders:
    • Sends reminders for medication schedules, upcoming appointments, and preventive healthcare measures.
  9. Feedback and Ratings:
    • Allows patients to provide feedback and ratings for healthcare providers, contributing to service quality improvement.
  10. Secure Messaging:
    • Facilitates secure communication between patients and healthcare providers for inquiries and follow-ups.
  11. Insurance Integration:
    • Integrates with insurance systems to provide seamless processing of claims and coverage information.

A Medical Service Providers Mobile App aims to improve patient engagement, enhance healthcare accessibility, and optimize the overall healthcare experience by leveraging the capabilities of mobile technology.

Insurance Aggregator

  • One-Stop Shop: Access multiple insurance options on a single platform.
  • Comparison Made Easy: Quickly compare coverage and prices from various insurers.
  • Time-saving: Avoid the need to visit multiple websites or contact different insurers individually.
  • Streamlined Process: Simplifies the task of finding and purchasing insurance.
  • User-Friendly Interface: Provides an easy-to-use platform for policy exploration and selection.
  • Choice Empowerment: Enables users to make informed decisions based on comprehensive comparisons.
  • Centralized Access: All relevant information is available in one place for convenient decision-making.
  • Efficient Solution: It reduces the complexities of insurance shopping by offering a cohesive and organized experience.
  • Enhanced Visibility: Allows users to see a broad spectrum of insurance options at a glance.
  • Convenient Selection: Facilitates the selection of the most suitable policy tailored to individual needs.
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